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You ask, we answer

Here are responses to some frequently asked questions.

Free trial & guarantee

How do the 2 free trial classes work?

Instead of a quick sales call you get two genuine classes. The first is a level assessment and teacher match; the second is a full, real class with your teacher. There is no commitment after.

Can I choose a male or female teacher?

Yes. We have qualified male and female teachers, so you can match your family’s comfort, for example a female teacher for daughters. Our female teachers hold Ijazah and have years of teaching experience.

How does the money-back guarantee work?

If you are not satisfied with the service, you can cancel your subscription and have your money refunded. See our Terms of Use for the details.

How do I claim 6 free hours by referring a friend?

Ask your friend or family member to mention your name when they enroll, or contact us and we will add the hours to your account.

Getting started

What are the requirements to get started?

You need a smart device, such as a PC, tablet or phone, with internet access. Download Zoom or Skype onto your device and log in with your academy account. Your teacher will then get in touch with you at the agreed class times.

Since I’ve never taken an online course, do you think I’ll manage?

With Allah’s guidance, efforts to learn the Quran are often blessed with ease. Classes are one-to-one on Zoom, and your instructor will tailor the pace to your comfort.

Is it possible to select class timings according to my convenience?

Yes. Once you enroll, our Support team will email you to coordinate a schedule that suits you.

How can I select the most suitable program for myself?

Consider your goals, learning preferences, current level and availability. You can also read feedback from other students, or ask us and we will help you choose.

Fees & payments

Does Quran Racers offer any discounts?

Yes. We offer discounts for families, relatives and friends who wish to learn together, and additional discounts for committed learners who study more than three hours per week. Contact our Support team for the details.

What is your payment policy?

Course fees are paid monthly, before the first session of the next month, and late payment may lead to a temporary suspension of classes. An invoice is issued every four weeks, and any unused class hours are carried over to the following month.

Classes, teachers & support

What are the qualifications of Quran Racers teachers?

Our instructors hold bachelor’s degrees from Al-Azhar University, and some also hold master’s degrees. They have a solid foundation in Islamic studies and the Arabic language, speak the target language fluently, and many hold Ijazahs in the Quran or other fields.

How long will it take to learn Quran, Arabic, or Islamic studies?

It depends on your time, effort and ability. As a guide, adults can complete a Tajweed course in 8 to 12 weeks, Quran memorization in 6 to 24 months, Arabic in 10 to 20 months, and one level of Islamic studies in 4 to 8 weeks. For children it depends on age, aptitude and support from parents and teachers.

Are there any course materials available?

Yes: digital copies of the Quran and books on Tajweed, Arabic and Islamic studies. When you enroll, your tutor or our Support team will send you direct links to read or download the content.

Can I sit in on my child’s session?

Yes. For little ones your help during the session is welcome. Kids aged 7 and up usually don’t need a parent watching, and it is good for them to learn on their own with their tutor’s encouragement, but you are always welcome to attend.

What should I do if I encounter technical issues during my online class?

We have technical support staff who can guide you through troubleshooting, and you can also reach out to your teacher directly.

What should I do if I am unable to attend a scheduled lesson?

Let your teacher know via Zoom chat or WhatsApp at least 3 hours before the class starts so it can be rescheduled.

How is a class missed by a teacher handled?

On the rare occasion a teacher cannot attend, for example because of a power outage or a health emergency, you will be told and the teacher makes up the lost time by extending later classes or scheduling makeup sessions.

Still have a question?

Ask us anything, or book two free classes and see how it feels.

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